Quick fixes for the most common Locker issues.
Installing the PalCon Locker plugin only takes a few minutes.
Launch Elite Dangerous and perform an activity such as:
Your activity should appear in the Locker within a few seconds.
Keeping the plugin updated ensures you receive the latest features, fixes and upload improvements.
The plugin status icon indicates its current state.
If the icon remains red after several attempts, please submit a support ticket.
If your activity is not appearing in the Locker, work through these checks first.
Please submit a support ticket and include your Commander name, plugin version and what activity you expected to see.
The Locker can record different stages of a mission, but accepted and completed missions are separate events.
A mission only contributes as completed once the completion Journal event has uploaded. Accepting a mission does not count as completing it.
Combat bonds usually appear once they have been redeemed, not when they are first earned in a Conflict Zone.
Open a support ticket with the Commander name, system, faction and approximate value of the bonds.
Trade events are uploaded when you buy or sell through the Commodity Market.
Fleet Carrier transfers are not always the same as standard market trades. If a contract requires market trade, make sure the activity matches the contract rules.
Exploration contribution is normally recorded when exploration data is sold.
If you have sold data and it has not appeared after a few minutes, please submit a support ticket.
The Locker uses Discord login and Discord roles for permissions.
Contact Council or submit a support ticket with your Discord name.
The Locker updates when fresh data is received from Commander uploads, EDDN traffic or supported update tools.
Contracts only update when the uploaded activity matches the contract rules.
If the activity appears on your Commander activity page but not the contract, please raise a support ticket.
A Commander may not appear until the Locker has received activity from them.
Submit a ticket with your Commander name and the approximate time you generated the activity.
The Activity page shows recent Commander contributions received by the Locker.
Events appear automatically as uploads are received. If a Commander has no recent uploads, they may not appear near the top of the list.
Contracts allow PalCon to coordinate group objectives and measure contribution towards a shared goal.
Your qualifying activity can be counted automatically when it matches the contract rules. Some contracts may require specific systems, factions, commodities or activity types.
The Ops dashboard highlights systems that may need attention from PalCon Commanders.
Use Ops as a daily priority board. It is designed to help focus effort where it will have the biggest impact.
The Locker stores gameplay information needed for PalCon operations and contribution tracking.
Usually within a few seconds, provided EDMC is running and the plugin is connected.
Yes. The plugin can upload supported Journal events while docked or flying.
No. Uploads happen when Elite Dangerous writes a new Journal event.
Yes. Just make sure each PC is running the latest version of the PalCon Locker plugin.
Please submit a support ticket with as much detail as possible.